Talking With Tony - College ProOn a recent tour of our North American business, Tony Valle, CEO at College Pro, took some time to chat with one of our General Managers, Chris O’Keeffe. Chris shared their conversation.
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Chris: How do you network?

Tony: I have no fear.

Most of my life, I was working and not caring much about my network. But my network of friends are all successful, and my College Pro network is a real network.

If I want to meet someone, I just reach out to them and see if they want to talk.

 

Talking With Tony - College Pro

On a recent tour of our North American business, Tony Valle, CEO at College Pro, took some time to chat with one of our General Managers, Chris O’Keeffe.  Chris shared their conversation with us.

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Chris:  What are the fundamentals of sustainable team building – in your words?

Tony: I always use Roles, Goals & Expectations. 

Goalswhere we’re going.  People are attracted to this. 

Roles – what everybody has to do.

Expectations – what is our common agreement of how we’re going to work together?

Talking with Tony – CEO, College Pro Part I – Winning, Discipline & SchedulingOn a recent tour of our North American business, Tony Valle, CEO at College Pro, took some time to chat with one of our General Managers, Chris O’Keeffe. Chris shared their conversation with us.
________________________________________
Chris: What do you do to win?

Tony: I do not accept common solutions to problems. I never have, I think it’s boring. I have a good advanced strategic planner so I out-think future problems and bring them into today, to help win today. I generally try to go into things that I think I have shot of winning, which helps. (I also do a lot of things I’m not very good at)

Entrepreneur Spotlight - Kathryn GaubTerritory: East Vancouver-Camas, WA

Employees:   9

Customer Quality Rating: 100%

Trending: President’s Award


Kathryn’s Story:

As a College Pro business owner I provide exterior residential house painting in East Vancouver, Camas, Washougal, and Wahkiacus. I recently applied for Veterinary School at Oregon State University. With College Pro, I am learning leadership, financial management, marketing, and other small business skills to be used in the future.

By: Rachel Lyda, West Coast Franchisee

 

Conflict & Circumstance - Rising Above the Unexpected – Part IIThroughout the disappointments of my summer, in a much broader perspective, it was not without success. As a returning manager, I provided jobs for 3 employees, broke even and profited (even though it wasn’t what I had planned this time around) and satisfied over a hundred customers in one of the worst recessions of our time. I acknowledge and believe that there were mistakes made this summer on my part, but it has been a valuable and constructive learning process in many areas where I can improve in the future, not just with College Pro but also with my work ethic in general.

By: Rachel Lyda, West Coast Franchisee

 

As a young entrepreneur, it is almost guaranteed that you will run into unpredictable situations, conflict, and endure periods of high stress.  This is then when you decide how to conquer those situations, or else, they will conquer you. My second season, as a College Pro returner, I had high hopes for a great and profitable year, expecting it to be much easier and smoother than my initial rookie year. I thought that with my large PC [previous customer] base that it would be almost unreasonable to not do well. Unfortunately, things definitely did not turn out that way. As I sit here,reflecting on my past summer, I am in a much different place than I was when I was planning to start up the business last year. I can describe a range of emotions from frustration, bitterness, discouragement, embarrassment, and anger that I have felt over the course of the year that I had to work with daily to keep them from taking over my entire thought process.

By: Rachel Lyda, College Pro Window Cleaning Alumni

 

By: Rachel Lyda, College Pro Window Cleaning Alumni

 

If you are a resident of the Pacific Northwest such as I am, as a homeowner, the last thing I would be thinking about in April as the rain pounds on my windows, would be getting them cleaned. But, perhaps to your surprise, receiving an Too early for an estimate in April -  There is no such thingestimate this early in the year will not only give you an edge on the competition but also give you top priority on booking your appointment for the service. Let me tell you how. Taking advantage of letting College Pro give you an estimate long before summer begins has three main perks:

By: Rachel Lyda

 

By Rachel Lyda, College Pro Window Cleaning Alumni

 

How to Turn Friends into Employees - College ProIf you are interested at all in management or developing better communication skills, one of the best opportunities to learn how to do so is being able to fulfill the role of being in a supervisor role to those you are friends with. In order to run an efficient and successful business with College Pro, hiring people you trust is key. Finding these types of quality employees that have the same goals, vision, dedication and work ethic as you can be exceedingly difficult outside of a circle of friends you know well. However, when hiring within this circle of friends, the already established level of comfort and familiarity can cause tension, miscommunication, and a feeling of being taken advantage of by your employees if you are not careful.

Talking with Tony – CEO, College Pro Part I – Winning, Discipline & SchedulingOn a recent tour of our North American business, Tony Valle, CEO at College Pro, took some time to chat with one of our General Managers, Chris O’Keeffe. Chris shared their conversation with us.
________________________________________
Chris: What do you do to win?

Tony: I do not accept common solutions to problems. I never have, I think it’s boring. I have a good advanced strategic planner so I out-think future problems and bring them into today, to help win today. I generally try to go into things that I think I have shot of winning, which helps. (I also do a lot of things I’m not very good at)

Entrepreneur Spotlight - Kathryn GaubTerritory: East Vancouver-Camas, WA

Employees:   9

Customer Quality Rating: 100%

Trending: President’s Award


Kathryn’s Story:

As a College Pro business owner I provide exterior residential house painting in East Vancouver, Camas, Washougal, and Wahkiacus. I recently applied for Veterinary School at Oregon State University. With College Pro, I am learning leadership, financial management, marketing, and other small business skills to be used in the future.

By: Rachel Lyda, West Coast Franchisee

 

Conflict & Circumstance - Rising Above the Unexpected – Part IIThroughout the disappointments of my summer, in a much broader perspective, it was not without success. As a returning manager, I provided jobs for 3 employees, broke even and profited (even though it wasn’t what I had planned this time around) and satisfied over a hundred customers in one of the worst recessions of our time. I acknowledge and believe that there were mistakes made this summer on my part, but it has been a valuable and constructive learning process in many areas where I can improve in the future, not just with College Pro but also with my work ethic in general.

By: Rachel Lyda, West Coast Franchisee

 

As a young entrepreneur, it is almost guaranteed that you will run into unpredictable situations, conflict, and endure periods of high stress.  This is then when you decide how to conquer those situations, or else, they will conquer you. My second season, as a College Pro returner, I had high hopes for a great and profitable year, expecting it to be much easier and smoother than my initial rookie year. I thought that with my large PC [previous customer] base that it would be almost unreasonable to not do well. Unfortunately, things definitely did not turn out that way. As I sit here,reflecting on my past summer, I am in a much different place than I was when I was planning to start up the business last year. I can describe a range of emotions from frustration, bitterness, discouragement, embarrassment, and anger that I have felt over the course of the year that I had to work with daily to keep them from taking over my entire thought process.